Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you
contact us, request catering information, submit an event inquiry,
join an email list, place an order, or communicate with us.

This information may include:

• Your name
• Email address
• Phone number
• Event date, location, and guest count
• Catering preferences and event details
• Billing, delivery, or pickup information
• Any other information you choose to provide

We may also automatically receive limited technical information when
you visit the website, such as your browser type, device type,
approximate location, referring website, pages viewed, and general
website activity.

2. How We Use Your Information

We may use the information we collect to:

• Respond to questions and catering inquiries
• Prepare estimates, proposals, or service information
• Coordinate events, orders, pickup, or delivery
• Process payments through third-party payment providers
• Send service-related updates and confirmations
• Improve our website, menu, and customer experience
• Prevent fraud, misuse, or security issues
• Comply with applicable legal obligations

We do not sell your personal information.

3. Cookies and Website Analytics

RicoBrisket may use cookies and similar technologies to help the
website function, remember preferences, understand how visitors use
the site, and improve website performance.

Our website platform, hosting provider, analytics tools, embedded
social media content, or other third-party services may place their
own cookies on your device. You can limit or disable cookies through
your browser settings, although some website features may not work
correctly afterward.

4. Payments

If online payments are offered, payment information may be processed
by a third-party payment provider. RicoBrisket does not typically
store complete credit card numbers or banking information on its own
website.

Payment providers process information according to their own privacy
policies and security practices.

5. Third-Party Services

We may use third-party providers to support website hosting, website
analytics, contact forms, email communication, payment processing,
scheduling, social media, delivery, or other business operations.

These providers may receive information only as reasonably necessary
to perform their services. Their handling of information is governed
by their own privacy policies.

6. Social Media and External Links

Our website may include links to Instagram or other external
websites and social media platforms. RicoBrisket is not responsible
for the privacy practices, security, or content of third-party
websites.

Visiting an external website or interacting with an embedded feature
may allow that third party to collect information according to its
own policies.

7. How We Share Information

We may share information with trusted service providers that help us
operate the website or provide requested services. We may also share
information when reasonably necessary to:

• Complete a requested service or transaction
• Protect RicoBrisket, our customers, or others
• Investigate suspected fraud or misuse
• Comply with a legal request or applicable law
• Complete a business transfer, merger, or sale

We do not share personal information with unrelated parties for
their independent marketing purposes without permission.

8. Data Retention

We retain personal information for as long as reasonably necessary
to respond to inquiries, provide services, maintain business and tax
records, resolve disputes, enforce agreements, and comply with legal
obligations.

9. Data Security

We use reasonable administrative, technical, and organizational
measures intended to protect the information in our possession.
However, no website, online transmission, or storage system can be
guaranteed to be completely secure.

10. Your Choices

You may contact us to request access to, correction of, or deletion
of personal information you have provided, subject to applicable
legal and recordkeeping requirements.

You may unsubscribe from promotional emails by using the unsubscribe
option included in the message or by contacting us directly. You may
still receive necessary service-related communications regarding an
active inquiry, order, or event.

11. Children’s Privacy

This website is intended for a general audience and is not directed
to children under 13. We do not knowingly collect personal
information from children under 13 through this website.

If you believe a child has submitted personal information to us,
please contact us so we can review and remove it where appropriate.

12. Visitors Outside the United States

RicoBrisket operates in the United States. If you access the website
from another country, your information may be transferred to and
processed in the United States, where privacy laws may differ from
those in your location.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our website,
services, business practices, or legal obligations. The updated
version will be posted on this page with a revised effective date.